Privacy Policy

Effective Date: July 9, 2026

Legacy Plumbing Solutions LLC (“Legacy Plumbing Solutions,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with our company.

Company Information

Legacy Plumbing Solutions LLC
Arizona ROC License #: 360572
Phone: (602) 559-1095
Email: info@legacyplumbingsolutions.com

Information We Collect

We may collect information you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Property address
  • Service requests
  • Appointment requests
  • Estimate requests
  • Photos or files uploaded through our website
  • Messages submitted through contact forms

We may also automatically collect technical information including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages viewed
  • Time spent on the website
  • Referring websites
  • General geographic location

How We Use Your Information

We use collected information to:

  • Respond to inquiries
  • Schedule plumbing services
  • Prepare estimates
  • Provide customer support
  • Send appointment confirmations and reminders
  • Communicate regarding active projects
  • Improve our website and services
  • Analyze website performance
  • Detect fraud or misuse
  • Comply with applicable laws

SMS & Phone Communications

By providing your phone number, you consent to being contacted regarding requested services.

This may include:

  • Appointment confirmations
  • Appointment reminders
  • Estimate updates
  • Service notifications
  • Follow-up communications

Message and data rates may apply according to your wireless carrier.

We do not sell your phone number to third parties for marketing purposes.

Third-Party Financing

If financing options are offered, your information may be shared with our financing partners solely for the purpose of evaluating financing eligibility. Financing providers maintain their own privacy policies governing their services.

Analytics & Tracking Technologies

Our website may utilize services including:

  • Google Analytics
  • Google Ads
  • Microsoft Clarity
  • Meta (Facebook) Pixel
  • CallRail
  • Other website analytics and advertising tools

These services help us understand website performance, improve user experience, measure advertising effectiveness, and evaluate customer interactions.

Cookies

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, remember user preferences, and measure advertising performance.

Most browsers allow you to disable cookies through browser settings; however, some website features may not function properly if cookies are disabled.

Uploaded Files

Customers may upload photographs or other files when requesting service.

By submitting files, you confirm that:

  • You own the submitted content or have permission to share it.
  • The files do not violate any laws or third-party rights.
  • Legacy Plumbing Solutions may use the files solely for evaluating and providing requested services.

Information Sharing

We do not sell personal information.

We may share information with trusted third parties that assist in operating our business, including:

  • Website hosting providers
  • Marketing and analytics providers
  • Financing providers
  • Payment processors
  • Scheduling platforms
  • Software vendors
  • Legal or governmental authorities when required by law

Data Security

We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect your information. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, privacy practices, or policies.

Children’s Privacy

Our website is intended for individuals at least 18 years of age. We do not knowingly collect personal information from children.

Your Choices

You may request to:

  • Update your information
  • Correct inaccurate information
  • Request deletion of personal information where permitted by law
  • Opt out of certain marketing communications

Requests may be submitted by contacting us using the information below.

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Updates become effective upon posting to this page.

Contact Us

If you have questions regarding this Privacy Policy, please contact:

Legacy Plumbing Solutions LLC
Phone: (602) 559-1095
Email: info@legacyplumbingsolutions.com